By FintechFutures – North Carolina State Employees’ Credit Union (SECU), the second largest credit union in the US, has partnered with NCR Corporation to modernise its digital banking experience.
Using NCR Digital Banking, a cloud-native, API-based platform, SECU will be able to upgrade its mobile and online banking capabilities with a focus on providing enhanced account management, financial fitness, payment and security features for its members. The digital services will complement the services provided by SECU in its 274 branches across North Carolina.
SECU chief technology officer Josh Bomba says the firm chose NCR due to its expertise in supporting more than 600 financial institutions and credit unions, following an “extensive evaluation”.
“As our members’ needs evolve, we want to provide servicing options that offer more seamless, personalised experiences from the branch to the ATM to a mobile device,” says SECU president and CEO Jim Hayes.
“NCR’s digital banking platform will expand our services through online and mobile channels, complementing the exceptional member service that our branches are known for delivering.”